摘要：【中文】本发明公开了一种数据处理方法、装置及系统，方法包括：发送文本主题数据至多个客户端，并接收每个客户端反馈的文本主题数据对应的文本回复数据；确定文本回复数据对应的多个目标关键词和每个目标关键词对应的一维权重值；获取多个预设参考文本数据，并确定每个预设参考文本数据对应的参考关键词和每个参考关键词对应的一维权重值；根据目标关键词和与其对应的一维权重值以及所述参考关键词和与其对应的一维权重值，确定与文本回复数据相关度最高的目标预设参考文本数据。 【EN】The invention discloses a data processing method, a device and a system, wherein the method comprises the following steps: sending text theme data to a plurality of clients, and receiving text reply data corresponding to the text theme data fed back by each client; determining a plurality of target keywords corresponding to the text reply data and a one-dimensional weight value corresponding to each target keyword; acquiring a plurality of preset reference text data, and determining a reference keyword corresponding to each preset reference text data and a one-dimensional weight value corresponding to each reference keyword; and determining target preset reference text data with the highest correlation degree with the text reply data according to the target keywords and the one-dimensional weight values corresponding to the target keywords as well as the reference keywords and the one-dimensional weight values corresponding to the reference keywords.